25 Years of Measurable Impact

From Taj Hotels to Barclays, Bank of America to founding Amanstra — a career built on transforming complex organisations through data, discipline, and execution.

25+Years Experience
£10MSavings Delivered
$4MValue at Bank of America
400+Global Team Managed
Career Timeline
Professional experience
Amanstra Consulting · Chennai
CEO & Founder
  • Implemented operational excellence and Lean programs at mid-sized hospitals — boosting surgery conversion rates from 24% to 64% and monthly revenue from ₹1 crore to ₹1.8 crores in six months
  • Developed the Nursing Enablement System — an AI-driven platform for demand forecasting, staffing optimisation, and automated administrative, clinical, and financial workflows
  • Designed a machine-learning platform for pharmaceutical inventory forecasting incorporating ABC/XYZ analysis, supplier data, lead times, and service levels for 100% fulfilment
  • Digitised fleet inspection, data capture, safety workflows, and GPS tracking for a logistics company — app prototypes delivered in three weeks
  • Drives Marketing, Analytics & Talent consulting for healthcare, tech firms, GCCs & SMEs leveraging AI
↑ Surgery conversion 24% → 64%  |  ↑ ₹0.8Cr/month revenue
Barclays · Chennai
Sr. Director — Chief Data Officer (India) & Global Head, Data Operations & Business Transformation (Risk Finance & Treasury)
  • Managed and led a global team of 400+ in Data Operations & Chief Data Office across India and the UK
  • Transformed the CDO into a service-oriented, metric-driven organisation enhancing resource flexibility and accelerating data quality resolutions
  • Led Risk Finance & Treasury Data Operations, achieving a 40% efficiency gain over three years
  • Delivered £10M savings for Barclays India (2016–2018) through initiatives including Daily P&L automation
£10M savings  |  40% efficiency gain  |  400+ team
Barclays · Chennai
Director — Transformation, Risk Finance & Treasury
  • Defined and executed optimisation strategy for Investment Bank & Wealth Management for India offshore and global locations
  • Led end-to-end process optimisation through simplification, elimination, systemic automation, and Robotic Process Automation
  • Drove utilities strategy and sourcing optimisations across multiple business lines
Barclays · Chennai
Vice President — Business Transformation
  • Deployed sustainable business transformation in Investment Bank & Wealth Management for India offshore and global locations
  • Sourced and delivered on identified optimisations across key components of the business architecture
Bank of America · Hyderabad / Chennai / Mumbai / Gurgaon
MBB Quality & Change Delivery — Technology Infrastructure & Operations / Info Sec
  • Partnered with Business Leader to build a new operating model for Technology Infrastructure integrating BA Continuum with strategic partners
  • Designed the Metric Management Model for Enterprise Infrastructure Services
  • Created the Global Process Owner model integrating shared technology infrastructure across GDCE
  • Eliminated co-employment risk and built SME knowledge within the BA Continuum
Bank of America · Multiple Locations
Senior Manager — Quality & Change Delivery, Operations
  • Led 25+ high-impact projects and 200+ improvement initiatives across consumer banking, e-commerce, transactional services, reconciliation, and home loans
  • Delivered $4M in value through process consulting and architecture expertise
  • Institutionalised the Global Delivery Coordination Framework for BACI operations
  • Responsible for Quality & Process Improvement across E-Commerce, Transactional Services, Reconciliation, and Home Loans
$4M value  |  200+ improvement initiatives
Dell Inc · Hyderabad
Process Lead — Business Process Improvement
  • Influenced 500+ people across Americas SMB Customer Care, Consumer Tech Support, and Dell India Services
  • Led Six Sigma strategy & deployment for Care & Tech Business in Hyderabad
  • Implemented stringent quality control systems to reduce error levels and rework
  • Overall responsibility for all "change the business" activities for ABUCC, CTS, and DIS Hyderabad
HSBC · Hyderabad
Assistant Manager — Trade Operations & Credit Operations
  • Transitioned Trade & Credit Information Business from the US to India
  • Responsible for Productivity Improvement, SLA, Quality, and Compliance Metrics
  • Accountable for People Management and day-to-day business activities
Phoenix Global Solutions Inc · Bengaluru
Team Lead
  • Team management and day-to-day operations leadership
  • Sales training and workforce management
Mphasis · Bengaluru
Senior Customer Service Executive
  • Customer handling and service excellence
  • Team management and workforce management
Taj Group of Hotels · Bengaluru
HOMT — Hotel Operations Management Trainee
  • Front Office, Lobby, and Reservation management
  • Revenue Management and guest services
  • Foundation in luxury hospitality operations
Education & Certifications
Built on deep expertise

Master Black Belt

Indian Statistical Institute

Lean Six Sigma Black Belt & Train the Trainer

Bank of America & Dell

Lean 1B/C & 2A Certified Trainer

Cardiff University · 2015–2018

Doctor of Management Studies

Quality Management · ISBM Administration

ITIL V3 Certified Practitioner

Operational Support & Analysis

CMMI Practitioner

Process Capability & Maturity

Master Trainer Certified

Blair Singer Training Academy

MBTI Certified Practitioner

Psychometric Assessment

ISO Lead Auditor

Quality Management Systems

PMP — Project Management Professional

PMI · 2009–2010

BSc — Hotel Management

Foundation in Operations & Hospitality

AI Agents, Machine Learning & Intelligent Systems

Product development using LLMs, predictive models & agentic AI workflows